Delivery Information

Lead Times

The majority of our furniture is made by us right here in our own workshop in the beautiful Peak District in Derbyshire. Some items we keep in stock ready for instant delivery but for everything else there is an estimated lead time attached to each product ranging from 2 weeks up to 8 weeks. Like many companies we have a busy rush up to Christmas helping make our customers homes feel extra special over the festive season. Because of this we can extend the lead time to up to 12 weeks meaning we generally cut off for Christmas just after our Autumn sale. Depending on what you would like to order we may still be able to fulfil your order pre Christmas, give us a call to discuss your requirements and we will try our very best.

When your furniture has been finished and checked for quality your order will be handed over to our office manager to arrange a delivery slot. You will be given a date and either a morning or afternoon slot.

The Delivery

We make most of our deliveries ourselves with either a one man or 2 man team, ensuring your lovely new piece of Ashton And Coleman furniture is delivered carefully with care and consideration for your home. Our delivery guys will remove their footwear if necessary and deliver your furniture into the room of your choice and install or assemble your furniture order. All packaging will be taken away and recycled if possible.

Important Information

Please note that as all of our furniture is handmade to order, each piece is completely unique. Every effort is made by our skilled team of craftsmen to make our furniture to our stated sizes. Just to be sure, please allow an extra 10mm on all sizes to help avoid the disappointment of your order not fitting into the space you ordered it for.

We also recommend checking whether your order can fit through all access points leading to the furnitures intended home. Ashton And Coleman Ltd cannot be held responsible for access issues leading to a failed delivery. Please see our terms and conditions for further information.

Contact Us

If you have any questions or concerns at all, give us a call. We are quite friendly really! And we are also here to help in anyway we can.