Returns Policy

Ashton & Coleman – Returns

The vast majority of our furniture is custom made to order. We therefore encourage all of our customers to read our terms and conditions and the specific details outlining the order in the invoice/customer order email carefully as returns on custom made furniture are not accepted unless the furniture is faulty or damaged. However, please be assured that we always strive to resolve any issues that may occur with a mutually beneficial solution.

If you wish to cancel your order within 7 days of placing the order we will issue a full refund. if you wish to cancel your order after 7 days of placement of the order we will still issue a full refund provided manufacture of the order hasn’t begun. After the point of manufacture refunds of any kind are at the discretion of Ashton And Coleman Ltd based on costs incurred by us.